Engaging the Consumer (Family, Patient, Employee, Community, Etc.)

Engaging the Consumer

The Executive Committee, through strategic planning, has decided to organize a meeting with consumer advocacy groups.  We hope to use this meeting to develop consumer engagement deliverables for the four centers.  There will be a follow up press release after the meeting.  Before we schedule this summit, we would like to identify and catalog currently available consumer PCMH resources.  After we go through this process, then it will be easier to determine which materials are missing.
 
We are starting to build a consumer PCMH resource center on our website and would like to serve as a national resource for multi-stake holder demonstration projects and other interested parties.  Therefore, we are requesting a call for all PCMH consumer materials that are publicly available.  We are looking for the following types of materials: brochures, patient/physician agreements, webinars, patient feedback surveys, best practice guidelines, focus group results, explanatory films, PCMH tagline ideas and model employee communications.
 
Also, we are looking to identify all of the PCMH engaged consumer groups that should be included in such a strategy session.  Please contact Edwina Rogers directly with your ideas and/or materials at (erogers@pcpcc.net) or at 202-724-3331