Performance Metrics for Employers

"Patient-Centered Medical Home: Performance Metrics for Employers" was primarily written by Bruce Sherman, MD, FCCP, FACOEM, consulting corporate medical director for the Whirlpool Corporation, in collaboration with his co-chairs of the PCPCC's Center for Employer Engagement Center. This resource for employers puts forward a set of health and productivity metrics that can be used by employers and their supplier partners to gain a comprehensive understanding of the value of health, and then to compare the outcomes of programs based on the concept of the patient-centered medical home from employer to employer. It includes a description of metrics categories used by employers, a business-oriented timeline for understanding those metrics, and eight detailed case studies that demonstrate the effective use of the medical home in benefit design.