Via scientific surveying of Patients, Employees and Professional Peers, Survey Vitals provides administrators and practitioners a 360 view of internal and external satisfaction perspectives in critical areas such as appointments, reception, facility, staff, providers and overall. The solutions is primarily designed to track the patient experience. Surveys can be administered via email, kiosks, tablets or on paper. The portal solution also provides a PCMH checklist to assist practices in tracking their compliance. This real-time solution provides an entirely new level of situational awareness for administrators and practitioners by producing immediate alerts from concerned parties. A robust reporting functionality allows Practices to immediately pinpoint opportunities for improvement. In fact, the solution uses a gap analysis to provide a rank-ordered list of improvement suggestions on a provider by provider basis and lists changes that need to be resolved based on the perspectives and feedback of the surveyed parties.