Accordant Health Services Disease Management program focuses on providing support services to patients with targeted complex, chronic diseases. Goals: to improve the quality of life of our patients, prevent complications, better manage crisis events when they occur, and to enhance communication.
The program offers population-based disease management, with phone, mail and internet service options: personalized health evaluations, 24/7 nurse access, risk stratification, website access, and disease & general wellness education with monthly mailings to reinforce health/wellness. Accordant utilizes a multidisciplinary team approach to provide comprehensive DM services. Each team is managed by a Clinical Operations Manager and is comprised of Health Management Nurses, Case Managers and support staff.
The Health Management Nurse functions as the primary nurse for the member and is responsible for on-going member support, education risk assessments, physician communication, level of intervention evaluation, and care plan development and implementation.