Iowa Chronic Care Consortium

The Consortium was organized to build capacity in other organizations to manage population health for those with chronic conditions. Founded in 2003 as a non-profit partnership among leading providers, payers and large employers, it has expanded to include physicians, public health and health plans. Sensing the critical gap around proactive care, evidence based interventions, and the pivotal role of patient behaviors and self-management, ICCC partnered to create the Physician Office Health Coach training in 2007 with Mercy Clinics in Iowa. More recently, it has deepened that training to create the Clinical Health Coach™ training. Providing designs for practice improvement, patient registries, pre-visit reviews, coaching skills for communication, behavioral change and self-management, and patient outcome and quality reporting, it has attracted clinic systems nationally. Participating clinics are working toward becoming qualified patient-centered medical homes. Successful participants are awarded a Certificate of Competency as a Clinical Health Coach™ upon completion.