RMS Healthcare, a division of Research & Marketing Strategies, Inc., is focused on assisting healthcare clients with optimizing their operations. The firm has a dedicated, trained staff with direct healthcare operations experience. Staff backgrounds include managed care, practice management, and clinical activities. RMS Healthcare understands that healthcare providers must be able to produce superior clinical results while managing patient care in an effective and efficient manner. Our organization provides hands-on consultative and operational support for healthcare organizations in their practice transformation activities. We have experience in conducting healthcare practice quality and safety reviews, staff education, and have assisted healthcare organizations with strategic planning and change management support. We are also an approved CMS CAHPS® vendor, currently administering patient satisfaction surveys for hospitals, physicians, and home health agencies. The organization, based in Upstate New York, is able to provide high quality resources at affordable rates.